ItalyVacations.com Hiring Italy Travel Specialist

Since so many Italy travel professionals read this blog, we’re helping our friends at ItalyVacations.com (and you guys, too) by spreading the word about an open position in their New Jersey office-

Italyvacations.com seeks very technically skilled, energetic web savvy travel professionals to support online consumers and plan and create complex travel bookings. We offer custom designed itineraries, including flights, hotel, car, train, cruises, tours and transfers.
Detailed knowledge of Italy and the ability to convert a sale is a must.

Job responsibilities include:

-Creation of cusotm designed multi-city travel packages to Italy via phone, email and chat.
-Technical suppoort of user on our website.
-Overall assistance with planning travel to Italy.
-Handling of flight changes, air ticketing and customer service issues.
-Using multiple booking systems for various products.
-Converting calls and emails into bookings.
-Fulfillment of airline and train reservations/documents via various booking systems.
Requirements:

-Min 3 yrs travel industry experience preferably in a tour operator environment
-Expert knowledge of Italy
-Excellent telephone sales technique.
-Ability to multi-task and to handle complex transactions.
-SABRE or other GDS experience a must.
-Excellent written and verbal communication skills.
-Air ticketing or ARC certification is a plus.
-Knowledge of pricing and products a plus.
-A positive, upbeat attitude

This part-time position is located in Italyvacations.com’s Woodcliff Lake, NJ office. It has the possibility to become a full-time position..

Send your resume to:resumes@italyvacations.com

Please use the subject line: Application- Part Time Italy Travel Specialist